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亚马逊账号关联被封怎么办?别急,我来教你

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  做跨境的卖家都有这样的运营方式——多账号运营。所以在运营亚马逊多个账号的卖家一定都有同样的担心,怕自己的亚马逊账号不小心被关联,甚至被封号。在销售旺季,在亚马逊被封的卖家账号不在少数,好不容易运营起来的账号,竟然在旺季被封,原定的销售计划自然落空,更不用想销量了。
最近亚马逊有大动作,很多卖家都跟我说自己的账号都被亚马逊查出关联,死了一批又一批账号。
  做亚马逊的卖家们可以说是谈账号关联色变,但既然要做亚马逊,这个问题就是大家必须面对解决的。我要给大家讲的是亚马逊账号关联后的几种情况及如何写申诉邮件,建议做跨境的卖家朋友们收藏起来,做好万全准备。
  亚马逊账号关联后,能否通过申诉的方式解封关联账号?
  1、关联到的账号是违规被封的账号,那么申诉成功的几率几乎为0
  2、关联到的账号是旧的安全账号,那么关闭其中一个账号
  3、关联到的是买家账号,那么申诉回来的几率很大
  4、关联到的是不同站点的账号,不用担心,你的账号不会被封。但一定要小心运营,其中一个账号出现问题将会影响关联到另一账号。
  看到这4种情况,再次提醒了做亚马逊防关联的必要性。第1种关联情况,几乎是不可能申诉成功了,第4种暂时不用担心。那遇到第2、3种情况该怎么办?对于还有申诉机会的情况,申诉信该怎么写?
  首先,申诉信的内容要强调你只有一个卖家账号,并且账号的行为表现良好,没有违规的情况,而且还是优质卖家,可以列举一些例子。比如说自己的产品很受欢迎、销量好、五星review很多之类的情况说明一下。
  然后再试着提出重新核查或者告知关联了什么账号才导致被封号。最后,要在内容中保证你严格遵守亚马逊的规则,提供更好的服务和商品给顾客。
  一般来讲可以申诉三次,如果三次申诉都不成功又或者直接没有回复,基本上可以选择放弃了。
  写申诉邮件是件很麻烦的事情,我给卖家们准备了一个亚马逊账号关联申诉邮件模板。
  Dear Amazon seller support:
  This is * (店铺名) writing to you.
  As we are new seller on Amazon, we just sold our first item on 2016-11-*, and until today we sold *** orders on Amazon. We thanks so much that Amazon can provide such chance for us to delivery customers good products. And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with **** orders, and grow 40-50% every month. However, we did not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault. We had updated details for listings and standards of customer service for our stuff and promise to try our best to service customers well on Amazon if we can get the permission to sell again.Would you please consider the account seller rating and the currant rapidly increasing sales in our store? We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on **day, hope you could give us a chance to improve!
  If we get the valuable selling chance on Amazon, we will do as follows:
  1. Absolutely, we will learn through all the policies and rules about selling on your platform.
  2. We will check the listings in our account to see if they provide enough information for customers to make their right decisions.
  3. We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items.
  4.Use FBA shipping service to give customer good shipping service. Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers.
  5.Find out order problems automatically and solve them with customer within 24 hours. Any complaints or product issues we will solve them in proper way within a day in favor of the customer's right.
  6. We will build up our own ERP to manage the running for Amazon selling.To control customer services and shipping services with accurate data.
  Sincerely, we write this. We will try our best to provide our sales on Amazon.We believe Amazon will give this issue a serious consideration, and to us,there is a hope, a new chance for us! We will always provide good products and services to customers on Amazon selling.
  Look forward to receive your reply.
  Best regards
  店铺名
  账号关联具有不可逆性,如果被亚马逊账号关联系统检测到,要么是关闭关联的账号保留其中一个账号,要么是所有的账号都挂掉,无论是哪一种情况,都会使卖家元气大伤。

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